Shipping & Delivery

What is the Alienated shipping and delivery policy?

At Alienated we aim to have our products with you in the fastest time possible and safest method of transport! Our curriers are specifically chosen, dependent on our parcel size and geographical destination in mind.

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Our Policies

Production:

  • We dispatch our products within 1-3 working days upon the approval of the order

  • We operate Monday to Friday with the exception of national holidays

  • Our made to order handcrafted products are usually dispatched within 1-4 days as there is a further lead time for our in house design processes.

Shipping:

  • We ship with UPS, Royal Mail or Parcel Force. All United Kingdom based orders will come via Royal Mail unless the package is large in size then it goes with UPS. If our products are being shipped abroad to non-UK based destinations, our chosen carrier is UPS Express as standard. 

  • Orders shipped outside of the United Kingdom may be subject to import taxes, customs duties, and fees levied by the destination country/region. 

  • Please make sure to provide accurate billing and contact information to facilitate the order verification process.